AFC Thoughts

Battling Authorized Push Payment Scams with the AFC Ecosystem

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Tookitaki
18 Mar 2024
5 min
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In recent years, the financial world has seen a sharp rise in Authorized Push Payment (APP) scams, where individuals are tricked into sending money to fraudsters under false pretenses. These scams have not only resulted in significant financial losses for many but have also highlighted vulnerabilities in the current systems designed to protect against financial crime. As these scams become more sophisticated, the need for innovative solutions to combat them has never been more critical.

Enter Tookitaki's Anti-Financial Crime (AFC) Ecosystem, a groundbreaking approach aimed at revolutionizing how financial institutions fight against such deceptive practices. By leveraging collective intelligence and offering comprehensive risk coverage, the AFC Ecosystem empowers banks and fintech companies to stay ahead of financial criminals. This ecosystem stands as a testament to Tookitaki's commitment to redefine the financial landscape by providing advanced solutions for detecting and preventing financial crimes, ensuring a safer financial environment for all.

Understanding Authorized Push Payment (APP) Scams

Authorized Push Payment (APP) scams occur when individuals are deceived into voluntarily sending money to a scammer, often believing they are making a legitimate payment to their bank or another trusted entity. These scams are sophisticated, leveraging social engineering techniques to create a sense of urgency or fear, convincing victims to act quickly. Scammers might pose as bank officials, law enforcement, or representatives from other trusted organizations, crafting believable narratives that prompt immediate financial action from their targets.

The financial impact of APP scams is both staggering and growing. In recent years, these scams have accounted for a significant portion of payment fraud losses worldwide. For instance, in 2022, it was reported that 39% of all payment fraud losses stemmed from APP scams. With losses set to double by 2026, the financial toll on individuals and institutions is not only substantial but also highlights an urgent need for more effective prevention strategies. This alarming trend underscores the critical necessity for innovations in financial crime prevention, such as Tookitaki's AFC Ecosystem, to combat these sophisticated scams.

Authorized push payment

The Cost of Complacency

The repercussions of APP scams extend far beyond the immediate financial losses experienced by individuals; financial institutions also face substantial consequences. When customers fall victim to such scams, not only do banks incur direct financial losses through reimbursements, but they also suffer significant reputational damage. The trust that customers place in their banks is foundational, and when that trust is breached through scams, restoring it can be a long and arduous process. This reputational damage can lead to a loss of customer confidence, reduced client retention, and difficulty in attracting new business, impacting the institution's financial health and competitive standing in the market.

Recognizing the importance of proactive measures in the battle against financial crime is crucial for mitigating these risks. Financial institutions that invest in advanced detection and prevention strategies, like Tookitaki's AFC Ecosystem, demonstrate a commitment to safeguarding their customers' financial well-being. This proactive stance not only enhances their ability to thwart APP scams and other financial crimes but also strengthens their reputation as secure and trustworthy entities. In today's digital age, where financial crimes are increasingly sophisticated, adopting a forward-thinking approach to financial crime prevention is indispensable for maintaining a strong customer base and ensuring long-term institutional resilience.

The Role of the AFC Ecosystem in Combatting APP Scams

Tookitaki's Anti-Financial Crime (AFC) Ecosystem represents a pioneering approach to combating financial crimes, including APP scams. At its core, this ecosystem utilizes a unique combination of collective intelligence and cutting-edge technology to offer unparalleled risk coverage and fraud detection capabilities. By integrating real-time data analytics, machine learning, and the shared expertise of a global network of financial crime specialists, the AFC Ecosystem delivers a dynamic and proactive defense mechanism against the evolving threat landscape. This innovative approach not only anticipates potential scams but also adapts to new tactics employed by fraudsters, ensuring that financial institutions are always one step ahead in the fight against financial crime.

Central to the AFC Ecosystem's success is its ability to foster collaboration and knowledge sharing among financial institutions, regulators, and other stakeholders. Through this collaborative platform, participants can exchange insights on emerging scam typologies, share best practices for fraud detection and prevention, and collectively enhance their defenses against APP scams and other financial crimes. This shared knowledge base enables the rapid dissemination of critical information, ensuring that all members of the ecosystem are equipped with the latest intelligence to protect their customers and assets effectively. By empowering institutions to work together in this way, Tookitaki's AFC Ecosystem not only amplifies individual efforts but also strengthens the collective ability of the financial community to combat financial crime on a global scale.

Implementing Effective Strategies Against APP Scams

To combat the rising tide of Authorized Push Payment (APP) scams, financial institutions can adopt a multifaceted strategy leveraging Tookitaki's Anti-Financial Crime (AFC) Ecosystem. This approach involves enhancing detection capabilities, understanding and responding to unusual transaction patterns, and applying additional scrutiny to high-risk transactions. Below are best practices for utilizing the AFC Ecosystem effectively.

Monitoring Excessive Amount Transactions

One effective strategy is to monitor transactions involving excessively large amounts of money. Scammers often manipulate victims into transferring large sums, which can be a red flag for potential APP scams. Financial institutions can use the AFC Ecosystem to set thresholds for what constitutes an "excessive amount" based on current fraud trends and customer behavior patterns. Transactions exceeding these thresholds should trigger immediate review and verification processes to confirm their legitimacy.

Watching for Unusual Transaction Patterns

Unusual transaction patterns, such as sudden spikes in activity or transfers to previously unknown accounts, can indicate fraudulent activity. Financial institutions should employ advanced analytics and machine learning tools available through the AFC Ecosystem to identify and flag these anomalies. Continuous learning and adaptation are key, as fraudsters constantly evolve their tactics. Incorporating real-time data and community-shared intelligence into monitoring systems enables institutions to stay ahead of scammers.

Implementing Extra Checks for Urgent, Large Transfers

For transactions marked by urgency and significant value—two characteristics commonly exploited in APP scams—implementing extra verification checks is crucial. This might include multi-factor authentication, direct contact with the customer via a known phone number, or a cooling-off period to give the customer time to consider the transaction further. The AFC Ecosystem can provide insights into effective verification techniques and customer communication strategies that balance security with user experience.

By integrating these strategies and leveraging the collaborative power of the AFC Ecosystem, financial institutions can significantly enhance their defenses against APP scams. The key to success lies in the synergy between technological innovation, shared knowledge, and proactive risk management practices.

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Beyond APP Scams - A Comprehensive Approach to AFC

The fight against Authorized Push Payment (APP) scams is just one facet of a broader challenge facing today's financial institutions: the need for a holistic Anti-Financial Crime (AFC) strategy. The implementation of the AFC Ecosystem by Tookitaki represents a paradigm shift in how the financial industry approaches crime prevention. By fostering a collaborative environment, the ecosystem allows for a dynamic, collective response to not just APP scams but all forms of financial crime, thereby enhancing the overall resilience of the financial sector.

A comprehensive AFC strategy extends beyond addressing specific types of scams or fraudulent activities. It involves an integrated approach that encompasses the prevention, detection, and investigation of a wide range of financial crimes, leveraging the power of collective intelligence and advanced technological solutions. The ongoing development of the AFC Ecosystem is pivotal in this context, as it continuously evolves to address new challenges and threats. Through machine learning, artificial intelligence, and community-driven insights, the ecosystem adapts to changing patterns of crime, ensuring that financial institutions remain equipped with the most effective tools for safeguarding their operations and their customers.

The importance of combating APP scams underscores the broader imperative of investing in innovative solutions like the AFC Ecosystem. Financial crime not only inflicts immediate financial losses but also erodes trust in the financial system as a whole. By participating in the AFC Ecosystem, financial institutions can benefit from and contribute to a collective defense mechanism, thereby playing a crucial role in shaping the future of financial crime prevention. This collaborative effort is essential for staying ahead of increasingly sophisticated criminals and protecting the integrity of the global financial landscape.

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Our Thought Leadership Guides

AFC Thoughts
18 Jul 2024
4 min
read

Typology Tales July 2024: Account Takeover Surveillance

We are pleased to share the latest edition of "Typology Tales" for July 2024. This edition highlights the new typologies that our Anti-Financial Crime (AFC) community has carefully analysed and selected. Our community's collective efforts are crucial in staying ahead of evolving financial crime threats, and we are grateful for your continued participation and contributions.

AFC Community’s Role

Each month, our dedicated AFC community comes together to analyze and evaluate newly created typologies, selecting those that can significantly enhance the ecosystem's ability to prevent and combat financial crime. The typologies chosen for publication are those that offer the most promise in terms of effectiveness and applicability across various scenarios.

Key Highlights from July 2024 

These typologies have been meticulously curated to ensure they provide robust and actionable insights, ultimately helping to safeguard the financial ecosystem.

Theme of the Month: Account Takeover Fraud (ATO)

Theme of the month

Account takeover fraud (ATO) is a type of cybercrime where unauthorised people access a user's account and use it for harmful purposes. This dangerous activity has increased significantly in recent times, posing a growing threat to both individuals and organisations. 

In this edition...

In this edition of Typology Tales, we delve into two typologies that compliance professionals can incorporate into their transaction fraud monitoring systems to proactively prevent account takeover in real time.

Typology 1: Surge in Multi-Party Transactions in Sizeable Values

Typology-multiple counterparty

A pattern of multiple parties making high-value transactions with one entity in a short period of  time suggests possible account takeover fraud. This requires a strategic review of transaction behaviours.

How It Works

  • The typology monitors transactions involving a single customer who receives or transfers funds with multiple parties within a short time span.
  • To identify potential account takeover risks, the typology groups transactions by the unique identifiers of senders and receivers within a specified time frame. By tracking these identifiers over a defined period, it can determine how many different parties have transacted with a particular entity.

  • Simultaneously, the typology aggregates the transaction amounts linked to unique senders and receivers.

  • It flags any entity that engages in transactions with a large number of different parties and exceeds a cumulative transaction threshold. This signals potential account takeover risks due to unauthorised access and high-value transactions.

Typology 2: Monitoring High-Value Transactions Across Multiple Payment Modes

15 - 2024 July Edition TT Typology tales-1-1-1-1

Financial institutions may implement advanced monitoring to detect high-value transactions between senders and receivers through various modes, aiming to uncover potential account takeover fraud.

How It Works

  • To effectively oversee the flow of funds, the typology tracks and aggregates transaction amounts based on the mode of transfer.
  • Transaction amounts, including those made through cash or alternative payments, are further aggregated by the unique identifiers of the sender and receiver over a specific period.
  • Entities showing high-value transactions across multiple payment modes over specified time frames are potentially flagged as suspicious. This increased activity may indicate that an account has been compromised and is being used to funnel funds illegally.

From the Media: Account Takeover Attacks Overtake Ransomware as Leading Security Concern

Research by cybersecurity firm Abnormal Security highlights that account takeover (ATO) attacks have become a top concern for security leaders. The 2024 State of Cloud Account Takeover Attacks report reveals that 83% of organisations experienced at least one ATO incident in the past year. 

Over 75% of security leaders rank ATOs among the top four global cyber threats, with nearly 50% facing more than five incidents annually and around 20% encountering over ten incidents. ATOs are now considered more significant than other threats such as spear phishing and ransomware.

Read More

Unite in the Fight Against Financial Crime

Financial crime is a pervasive issue that requires a collective, centralised approach to intelligence gathering. That's why we have created the Anti-Financial Crime (AFC) Ecosystem, a network of experts who work together to share knowledge and develop strategies for combating financial crime.

If you are an AFC expert, we invite you to join our efforts and help us grow the AFC Ecosystem. And if you know any other AFC experts, please refer them to us so we can continue to expand and strengthen our network. Together, we can make a real difference in the fight against financial crime.

Typology Tales July 2024: Account Takeover Surveillance
AFC Thoughts
01 Jul 2024
3 min
read

Account Takeover Fraud: Monitoring Entities Incorporated Long Back

In the evolving landscape of financial crime, financial institutions need to intensify their scrutiny of transactions from entities with a long history of incorporation but sporadic or recent activity. This increased vigilance aims to detect and thwart potential account takeover fraud within savings accounts, ensuring the safety and integrity of financial systems.

Given below is a typology from Tookitaki's AFC Ecosystem. It details how to ensure your monitoring system triggers alerts transactions from entities with a long history of incorporation

Understanding the Typology

Setting Up Entity Historical Profiles

Financial institutions employ a function known as the "Incorporation Date of the Entity" to track and record the incorporation dates and transaction activities of entities. This function helps identify entities that have been established long ago but have shown recent or sudden transaction activities, which could be indicative of fraud.

Function Configuration and Data Aggregation

  • Aggregate Fields: The system aggregates data on 'sender incorporation date' and 'receiver incorporation date.'
  • Aggregate Function: Using the collect_set function, the system compiles a unique set of incorporation dates for each sender and receiver, providing a comprehensive historical perspective of each entity's transaction timeline.
  • Group By: Transactions are grouped by unique identifiers like 'sender_hashcode' and 'receiver_hashcode,' linking each entity’s transaction history to specific account profiles.

Monitoring and Anomaly Detection

The system continuously monitors the transaction activities of these entities, comparing current transactions against historical data. Entities that have shown no or minimal transaction activities for a significant period since their incorporation are closely watched. A sudden spike in transactions, especially those of significant volume or frequency, triggers an alert. This scrutiny is particularly heightened if the entity's previous activity has been minimal or non-existent for years.

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Flagging and Review Process

Transactions involving long-dormant entities resuming activity are flagged as high-risk. These flagged transactions undergo a detailed review to ascertain the legitimacy of the activity and to rule out any potential account takeover or other fraudulent intentions.

Investigative Measures

For flagged transactions, financial institutions conduct thorough investigations involving:

  • Background Checks: Verifying the entity's background.
  • Transaction Legitimacy: Confirming the legitimacy of the transaction.
  • Entity Ownership: Ensuring the entity's ownership and operational status.

Preventative Actions and Customer Interaction

If fraudulent activity is confirmed, financial institutions take immediate steps to:

  • Block further transactions.
  • Secure the affected accounts.
  • Possibly reverse fraudulent transactions.
  • Contact entity representatives for further clarification and to ensure all parties are informed of the situation.

Compliance and Reporting Obligations

All suspicious activities are documented and reported in compliance with regulatory requirements. This ensures that the institution remains compliant with anti-fraud regulations and aids in broader efforts to combat financial crime.

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Enhancement of Monitoring Systems

Based on findings and trends observed from monitoring these entities, financial institutions continually refine their detection algorithms and update their monitoring systems to better identify and prevent potential fraud.

By closely monitoring the activities of entities incorporated long ago but recently active, banks can effectively spot unusual patterns that may indicate fraudulent activities, such as account takeovers. This proactive approach helps safeguard customer assets and maintain the integrity of the financial system.

Final Thoughts

Financial institutions must remain vigilant and proactive in monitoring and analyzing transaction activities, especially those involving historically dormant entities. This typology, sourced from Tookitaki's AFC Ecosystem, highlights the importance of advanced monitoring techniques in detecting potential fraud.

We encourage anti-financial crime professionals to join the AFC Ecosystem to access unique typologies and leverage community-driven insights for enhanced fraud detection and prevention. Together, we can strengthen our defenses against financial crime and protect the integrity of our financial systems.

Account Takeover Fraud: Monitoring Entities Incorporated Long Back
AFC Thoughts
22 May 2024
3 min
read

The Globalization of Fraud: The Rise of Transnational Scams

In an increasingly interconnected world, the borders that once confined criminal activities are rapidly dissolving, aided by the rise of digitalisation and the pervasive reach of online platforms. The stark reality we face today is a landscape where fraudsters exploit digital payment systems to target individuals across the globe, particularly in the Asia-Pacific region. Organised fraud syndicates are not just local threats; they operate on an international scale, executing sophisticated scams that often outpace current preventative measures.

Case Study: A Transnational Crackdown on Job Scams

On 20 March 2024, a significant breakthrough came when the Commercial Affairs Department (CAD) of the Singapore Police Force and the Bukit Aman Commercial Crime Investigation Department of the Royal Malaysia Police joined forces in Kuala Lumpur. This joint operation was the culmination of extensive cross-border investigative efforts aimed at dismantling a formidable job scam syndicate.

Between October 2023 and January 2024, this syndicate deceived over 3,000 individuals, accumulating illicit gains of approximately $45.7 million. These scams primarily targeted Singaporeans, promising lucrative job opportunities that required victims to make upfront payments or divulge sensitive information under the guise of securing employment. The rapid escalation of these scams prompted an intensive collaborative investigation, which eventually led to the arrest of five Malaysians involved in laundering the proceeds from these fraudulent activities.

This operation not only highlights the severity and reach of transnational scams but also underscores the urgent need for global cooperation and shared strategies to combat these crimes effectively.

Job Scam

The Imperative of a Collaborative Approach

As we witness a surge in transnational fraud, the isolation of financial institutions in their silos makes them particularly vulnerable. The complexity and rapid adaptation of fraud strategies require that defences be equally dynamic and interconnected.

Collective Intelligence and Shared Responsibility

To counteract the evolving menace of cross-border fraud effectively, a collaborative approach is indispensable. The AFC Ecosystem initiative represents a commitment to fostering industry-wide cooperation and information sharing. Through this collective intelligence, we aim to establish a robust defence mechanism that not only identifies but also anticipates fraudulent activities, ensuring safe and secure societies. This shared responsibility is vital in creating an impenetrable barrier against the sophisticated mechanisms of modern financial criminals.

Considering the Typology of the AFC Ecosystem

Drawing from the AFC Ecosystem's insights, let's delve into the typology of transnational job scams. This framework is instrumental in understanding how these frauds operate and what measures can be employed to thwart their attempts.

Detailed Analysis of the Typology

Transnational job scams represent a highly organized and rapidly proliferating threat that exploits the aspirations of job seekers worldwide. These scams are not just about deceit regarding employment opportunities but involve intricate financial manipulations that siphon funds across international borders.

Operational Mechanics

  • Initial Recruitment: The scam begins with contact through social media or other digital platforms, where victims are lured with high-return, low-effort job offers.
  • Deceptive Promises: The roles are advertised as lucrative yet simple enough to attract a wide demographic, from students to the unemployed.
  • Financial Prerequisites: Victims are persuaded to make upfront payments or provide personal information as a part of the onboarding process.
  • Expeditious Expansion: To maximize profits before any potential crackdown, these operations quickly scale and replicate across various regions.

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Granular Red Flags and Risk Indicators

To effectively monitor and prevent these scams, it is crucial to recognise the following detailed risk indicators:

  • Value: Transactions often involve small amounts that are usually perceived as low-risk by victims, making them less likely to raise immediate alarms.
  • Volume: A high frequency of transactions complicates tracking and analysis, as the sheer number of transactions can overwhelm standard monitoring systems.
  • Velocity: The rapid succession of payments, coupled with potential chargebacks or cancellations, creates a chaotic financial trail that is difficult to follow.
  • Channels: Scammers predominantly use digital payment platforms, online banking, and occasionally cryptocurrencies to maintain anonymity and complicate tracing.
  • Anonymity: There is often a mismatch between beneficiary details and the purported employer, signalling a red flag for transactions.
  • Recurrence: Victims are frequently solicited for multiple payments under various pretexts, each justified as necessary for job commencement or continuation.
  • High-risk Geos: Payments are directed to accounts in high-risk jurisdictions or to those that are otherwise unrelated or suspicious, lacking any logical connection to the job or employer.
  • Geographical Inconsistencies: The involved countries often have no direct connection to the alleged job or employer, exploiting the complexities of international law and jurisdictional boundaries.

Harnessing Collective Efforts for Enhanced Security

The fight against transnational fraud is not a battle that can be won in isolation. It requires the concerted efforts of financial institutions, regulatory bodies, law enforcement, and the public. By adopting the typology provided by the AFC Ecosystem and vigilantly monitoring the detailed risk indicators, we can forge a path towards a more secure and resilient financial environment. This collective approach is our best defense against the sophisticated and ever-evolving landscape of global fraud.

The Globalization of Fraud: The Rise of Transnational Scams