One Unified Workspace for AML Investigations
Triage, assign, investigate, and resolve AML and fraud alerts — faster and smarter — with a centralized, audit-ready case management system.

Prioritize Faster. Investigate Smarter. Reduce Cost.
50% Reduction in Investigation Time
Improved Alert-to-Case Ratio
Faster SAR/STR Filingt
A Smarter Way to Investigate and Collaborate
From alert consolidation to audit reporting, Tookitaki Case Manager gives your team everything they need to close cases faster — and smarter.
Alert Clutter? Manual Workflows? Missed Deadlines?
Tookitaki Case Manager simplifies case handling, speeds up investigations, and ensures compliance with full transparency and control.
Too Many Disconnected Alerts?
Consolidate alerts from transaction monitoring, screening, fraud, and risk scoring into one unified case per customer.
Investigation Bottlenecks?
Automate case assignment, prioritization, and escalation helping teams move faster and stay focused.
Compliance Gaps?
Every action is logged with a clear audit trail making SAR/STR filings easier and more accurate.
What Makes Tookitaki Case Manager Different
Unlike traditional tools, Tookitaki’s Case Manager is built to handle modern AML complexity — across systems, teams, and jurisdictions.
1 Customer, 1 Alert, 1 Case
Drastically reduce redundancy with smart case consolidation across AML modules.

Natively Integrated Across Tookitaki Suite
Instant access to alerts from Transaction Monitoring, Screening, Fraud, and Risk Scoring — no switching systems.

Configurable Workflows and Roles
Adapt to your internal processes with customizable investigation steps, roles, and escalation paths.

End-to-End Transparency
Every click, change, and decision is logged — enabling full regulatory traceability.

No-Code Configuration
Change workflows, fields, and rules without developer support — empowering compliance teams.

Partners who have trusted Us







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Trusted by Industry Leaders
Discover detailed insights into our technology, real-world use cases, and customer success stories.

Compliance Office of a Singapore Bank
The area of AML requires constant vigilance and continual enhancement. The use of RegTech such as Tookitaki’s FinCense enables us to augment our ability to identify actionable alerts and minimise false positives. These sharpen the accuracy and effectiveness of our AML risk management.
50%
~45%

Digital Bank Client
For a new business like ours, Tookitaki's FinCense has been a perfect partner to help us effectively manage our compliance needs.
100%
50%

Payment Services Client
FinCense's ability to detect AML and fraud risk accurately in real time allows us to maintain the performance of the system at scale. It has been a game-changer for us.
70%
90%

E-Wallet Client
Tookitaki helped us simplify our compliance operations by providing us with a single platform that effectively manages all fraud and AML processes.
90%
50%
FAQs
The Tookitaki Case Manager is a platform for centrally managing and investigating alerts and cases across all financial crime processes including screening, CDD, transaction monitoring and Fraud.
It streamlines investigation for compliance teams by offering a centralized investigation and alert disposition workflow, automated report generation, and customizable templates for SAR/STR filing. You can manage compliance operations across decentralized teams as well using a dynamic dashboard.
The features include customer-level investigations, flexible centralized investigation and alert disposition approach, automated report generation, configurable workflows and dashboards.
The Case Manager supports investigation at a customer level as required by regulations instead of individual alert level. Thus investigators get a 360-degree view of customer risk. They process fewer alerts as alerts for a single customer are merged into a single case based on configurable informed decision-making, reduced compliance burden, and enhanced productivity in AML operations.
Deployment options include both on-premise and cloud-based solutions.
Users can integrate the Tookitaki Case Management product into their existing upstream and downstream systems through APIs and connectors.
Tookitaki’s Case Management solution is bundled with our modules – Transaction Monitoring, Smart Screening and Dynamic Risk Scoring. You can request a demo of all modules, including Case Manager, with one of our experts to explore its capabilities and benefits.