Building a Future-Ready Community-Driven Compliance Model for a Leading Payment Processor
FinCrime Reports

Building a Future-Ready Community-Driven Compliance Model for a Leading Payment Processor

The Client

One of the largest Singapore based Payment Processor

The client is a global leader in internet and technology innovation. It has a fast-growing payment business which connects millions of merchants, businesses and retail customers with each other, allowing them to transact, and do business seamlessly in regions like Singapore, Hong Kong, and Europe.

Their remarkable success has resulted in rapid business growth leading to a fast expanding customer base. It was precisely to meet the challenges of staggering growth across various compliance regimes that prompted the client to look for cutting-edge solutions.

The Challenge

Roll out new AML measures quickly to support business expansion, while efficiently handling regulatory risks and keeping costs in check.

The client aimed to align its growth strategy with regulatory compliance requirements in regions like Singapore, Hong Kong, and Europe.

It faced the pressing need to scale up its financial crime compliance capabilities to support rapidly changing regulatory requirements, emerging money laundering threats and an expanding customer base.

Future-proofing

Future-proofing

The client needed a solution that can enable it to stay ahead of evolving fincrime needs and provide comprehensive risk coverage.

Agility & Cost Efficiency

Agility & Cost Efficiency

The ability to rapidly scale compliance and efficiently onboard new money laundering scenarios was a strategic imperative.

Operational Excellence

Operational Excellence

The existing customer monitoring, and scoring processes were inconsistent with the client’s vision of operational excellence.

The Solution

Building a robust and scalable financial crime solution

To address these challenges, the client initiated a transformative journey to craft a comprehensive and scalable financial crime solution which will act as a strategic enabler to its business growth. Tookitaki partnered with the client on this strategic journey and deployed our powerful FinCense platform and end-to-end financial crime compliance operating system.

Key Features
Comprehensive Risk Coverage

Comprehensive Risk Coverage

A community-driven approach, providing access to the largest database of fincrime scenarios.

Faster Scenario Onboarding

Faster Scenario Onboarding

Fully automated simulation mode and threshold tuning to deploy new typologies in days instead of months.

Enhanced Detection

Enhanced Detection

Advanced transaction monitoring capabilities, reducing false positives and enhancing risk mitigation.

Customer Screening

Customer Screening

Advanced name screening capabilities to streamline customer screening and elevate risk assessment.

Streamlined Investigation

Streamlined Investigation

Powerful Case Manager providing a strategic 360º customer view for better workflow management.

360º Customer Risk View

360º Customer Risk View

Robust customer risk scoring solution to strategically allocate resources and prioritise high-risk customers.

The Results

The client’s strategic approach to AML compliance bore fruit in multiple dimensions. It was able to respond faster to the evolving financial crime threats and regulatory requirements. The deployment of Tookitaki FinCense led to lower resource requirements for ongoing maintenance. The client strategically channelled these resources into areas that aligned with its long-term strategic vision.

40 %

Faster Deployment of New Scenarios

70 %

Reduction in Threshold Tuning & Scenario Testing Effort
Download your copy of the report.

By submitting the form, you agree that your personal data will be processed to provide the requested content (and for the purposes you agreed to above) in accordance with the Privacy Notice

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

More Case Studies

Case Study

Transforming Legacy Compliance system for a Universal Bank

Implementing a True Risk-based Approach and Reducing the Rising Cost of Compliance

UOB faced a strategic imperative to optimise its alert management and address the rising cost of compliance. With the volume and velocity of transactions flowing through the bank, there was a pressing need to reduce "false positives" and efficiently close alerts.  

UOB was also keen to acquire better insights from the transactions and activities of high-risk individuals and companies and suspicious activities to remain vigilant against any potential money laundering activities. Having experimented with multiple systems, UOB faced challenges in finding a sustainable solution.

Transforming Legacy Compliance system for a Universal Bank
Case Study

Building a Top-Grade Compliance System with Next-gen Technology for a Gen-Z Digital Bank

Meeting Stringent Regulatory Requirements to Launch Digital Banking Services in a Timely Manner

As a new entrant to the digital banking space, our client faced a unique set of challenges. The rules were clear: ensure full compliance with the Monetary Authority of Singapore (MAS) before their digital bank takes its maiden voyage.

To keep pace with the rapidly evolving landscape, they needed to onboard new transaction monitoring scenarios at lightning speed.

Building a Top-Grade Compliance System with Next-gen Technology for a Gen-Z Digital Bank
Case Study

De-risking Business Growth from 'Regulatory Risk’ for an E-Wallet

Scaling compliance operations to support exponential growth while ensuring complete coverage of regulatory requirements


The client needed to swiftly expand their compliance operations to keep pace with exponential growth.

Accomplishing this required not just growth in scale but also a strategic approach to ensure comprehensive risk coverage, business growth and regulatory reputation.

De-risking  Business Growth from 'Regulatory Risk’ for an E-Wallet